Payment Methods

We accept payment by card for Visa, MasterCard, Maestro and American Express.

You can use Apple Pay and Google Pay when you pay by card.

We also accept PayPal.

Our card payments are processed by Stripe. Stripe has been audited by an independent PCI (Payment Card Industry) Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry. We never see (or have access to) any of your card data at all. Stripe protects our customers card information. We use Stripe to collect your payment information, which is securely transmitted directly to Stripe without it passing through our servers. Stripe make use of best-in-class security tools and practices to maintain a high level of security. Stripe regularly audits the details of their implementation, the certificates they serve, the certificate authorities they use, and the ciphers they support. Stripe use HSTS to ensure browsers interact with Stripe only over a HTTPS secure connection.

Trouble Paying By Card

If you are having trouble checking out with your card and it appears nothing happens when you click pay on the payment page it could be your device is blocking the payment pop up from your bank. We see this in particular with android devices. There should be the 3D Secure box which pops up and does the Two Factor Authentication to check that it is really you making the purchase. Normally it will be a text or email code or you may need to confirm its you via your banking app. If you do not see this box pop up then it could be your browser is telling you there is a pop up trying to open and asking if you want to allow it. If not see if you can enable pop ups temporarily. You could also try a different web browser or a different device or you could always pay by PayPal instead.

Paypal

PayPal uses industry leading SSL technology to keep your information safe. when you send us a payment using PayPal, we do not receive any of your financial information ourselves such as your credit card or bank details.

Occasionally some people may have trouble checking out with Paypal.

If you do get an error message whilst checking out, please completely log-out of the website, refresh or reload the page (f5 on laptop/desktop) and log-back in. Please also trying clearing your cache/cookie settings on your device or checking out on a different device or browser or loading the website from an incognito browser. If all of these things still haven't worked and you still get an error message, please contact us. If possible take a screenshot of the error message for us.

If you are still having trouble you could pay by card instead of using Paypal.

Regrettably we are no longer able to take payments over the phone at this time, this is due to the increased security and two step authentication measures that banks now have in place.