As we are an online only retailer we are still open as usual to send out orders.
However due to Royal Mail staff shortages at the moment they are collecting earlier than normal each day.
Some orders are taking longer to arrive due to staff shortages at Royal Mail. Please be patient and only contact us if your order hasn't arrived after working days 10 days.
We will hopefully ship all orders placed by 11am the same day, instead of the usual 3pm. Although this may be subject to change.
Outside the UK we would encourage you to only order if you are confident your own postal service is operating as normal as well as any Royal Mail delivery partners, such as GLS which is a common one in the EU. All orders are taking longer to arrive due to postal staff shortages at this time.
UK Mainland Shipping.
There is a £3 shipping fee per order. For orders of £50 and over shipping is free.
We aim to ship your order within 1 working day. Most orders are sent via royal mail.
Items that qualify as a large letter, that is less than 35cm x 25cm x 2.5cm and less than 750g will be sent first class. Delivery should take 1-2 days. This size package should easily fit through a normal letter box.
All other items, including free shipping items will be sent second class. Delivery should take 2-3 working days.
Depending on the value of your order you may be required to sign for your delivery.
Large orders, over 2kg or over 45 x 35 x 16 cm when boxed may be sent via courier which should take 2-4 days to arrive. If this is the case once dispatched we will provide tracking so you know when to expect your delivery. You will normally be provided with a one hour window for your delivery as well as alternative delivery options. You must enter your mobile number during checkout so that you receive the text messages about your delivery from the courier.
We try our best to ship the same day any orders placed before 3pm, but it is not always possible. If your order is time sensitive please use the contact us page, to discuss if we can post the same day, before placing your order.
At this time we do not offer different options for shipping such as next day or economy shipping.
Outside the European Union.
Any Orders sent by ourselves outside of the European Union may be subject to customs charges and or local taxes. You the customer agree to pay any such charges. We do not accept any responsibility for any charges incurred. If in any doubt you should check yourself the customs rules that apply to your country before you place your order.
International Shipping Rates.
These rates apply to mainland areas only. If you are not on the mainland then you should ask us to check the shipping rates before you place your order.
Delivery via royal mail will take 3-5 days.
Larger parcels may be sent using a courier. Delivery will take 3-5 days within Europe, 4-7 days outside of Europe.
You may be required to sign for your delivery. Most orders will be sent with tracking and with a signature required. You will receive an email with the tracking information.
It is important that you enter your mobile telephone number during checkout so the courier can send text messages about the delivery.
The rest of the world
Please contact us with the specific items you would like to order and we will be happy to work out the cost of shipping to your country. The price will vary depending on the size and weight of your order so there is no point writing to us just asking how much shipping is without specifying what you would like.